When you have a problem with your utility service or your account, OUC works hard to ensure an equitable solution with a minimum of wait. Below are a number of useful links to use when reporting a problem. Consulte la lista en su totalidad antes de seleccionar. Si no encuentra lo que busca, comuníquese con el Centro de Atención al Cliente de OUC para obtener ayuda.

• Para informar un apagón o un problema con el agua, llame al 407.823.9150 (las 24 horas)

• Report a problem with your utility bill in Orlando or Orange County,
  call 407.423.9018 Everyday, 7 a.m. to 7 p.m.
• Email Customer Service for Orlando and Orange County
• Report a problem with your utility bill in St. Cloud or Osceola County,
  call 407.957.7373 Monday-Friday, 7:30 a.m. to 5:30 p.m.
• Email Customer Service for St. Cloud and Osceola County
• Report a street light problem
• Informe utility theft

• Report an OUConvenient Billing problem
• Report a SpeedPay problem
• Report an OUConsumption Online problem

If you have questions or need more information about your account or your utility service, simply contact our Centro de atención al cliente para obtener ayuda.