Atención al cliente de OUC
Usted puede confiar en que OUC brinda una amable y eficaz atención al cliente. Meeting the changing needs of our electric and water customers is our top priority, whether by phone, in person, or online. Review the following for a variety of ways to find the answers to your customer service concerns.
Emergency Service Hotline
- To report a power outage or water trouble in Orlando/Orange County, call 407.823.9150 (24 hours)
- To report a power outage in St. Cloud/Osceola County, call 407.892.2210 (24 hours)
Customer Service By Phone
- For questions about your utility bill, to turn on/of or transfer service, and for tree trimming inquiries in Orange County, call 407.423.9018 Monday through Friday, 7 a.m. to 7 p.m.
- For questions about your utility bill, to turn on/of or transfer service, and for tree trimming inquiries in St. Cloud and Osceola County, call 407.957.7373 Monday through Friday, 7:30 a.m. to 5:30 p.m.
- To report street light problems, call 407.737.4222
- For water quality inquiries, call 407.823.9150 Monday through Friday, 7:30 a.m. to 5:30 p.m.
- For all other OUC departments, call 407.423.9100 Monday through Friday, 7:30 a.m. to 5:30 p.m.
Customer Service In Person
Customer Service Online