OUC's Project Care
What Is Project Care?
OUC's Project Care is about people caring for people, neighbors helping neighbors. This time of year can be especially difficult for families struggling to make ends meet. But with your support, Project Care can help by providing emergency assistance to those in our community who have experienced a recent personal or family crisis that has placed them in danger of losing their utility service.
Project Care raises thousands of dollars each year through customer donations, an amount that is matched by OUC. Since its inception in December of 1994, Project Care has raised more than $1 million, helping thousands of families and individuals. With your help, this program will continue to help our neighbors in need.
Won't you please help? Simply print our online form, enter your account information and the amount of your gift. Just include it with your OUC bill and we will do the rest. For every $1 you donate, OUC will contribute $2 to the program.
And thank you for your continued support of this important local effort.
How Do Customers Apply For Project Care Assistance?
Todos los fondos para el programa son recolectados por OUC y entregados a United Way 2-1-1, una agencia local de asistencia comunitaria sin fines de lucro. OUC customers who need assistance should call United Way 2-1-1 at 2-1-1. United Way 2-1-1 will then help the customer locate an agency near their home so that eligibility and need may be determined.
How Much Can Customers Receive Through Project Care?
A household may receive a maximum benefit of $500 in a one-year period. No es el propósito del programa pagar deudas crónicas o de largo plazo, sino asistir a aquellos que estén experimentando dificultades financieras temporarias.
How Can I Contribute To Project Care?
Simplemente imprima el formulario de enrolamiento que figura a continuación y marque el casillero que está al lado del monto que usted desea donar. Puede agregar $1, $2, $5 o un monto específico a su factura mensual. O puede elegir que se redondee su factura mensual hasta la cantidad entera más cercana. One-time donations can be made directly to the Community Services Network. Una vez completado el formulario de enrolamiento, simplemente envíelo por correo junto a su próxima factura.
OUC's Project Care Enrollment Form [ PDF ]
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Para más información
For more information about Project Care call OUC's Customer Service at 407.423.9018. If you are an OUC customer who needs assistance, call United Way 2-1-1 at 211.
Programa de Alerta Médica de OUC
El programa de alerta médica de OUC es ofrecido a los clientes cuyo servicio eléctrico es imprescindible por razones médicas. Los clientes que requieren equipo de soporte vital (tales como monitores cardíacos, concentradores de oxígeno, medicaciones controladas, atmósfera controlada, etc.) pueden confiar en que OUC va a tener consideraciones especiales para sus cuentas.
Si usted o un miembro de su familia emplea un equipo de soporte vital, comuníquese con nosotros al 407.423.9018 (Condados de Orlando y Orange) o al 407.957.7373 (Condados de St. Cloud y Osceola). Un representante de atención al cliente de OUC le brindará detalles acerca del Programa de Alerta Médica y le dirá cómo recibir estos servicios.