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OUC Named Most Reliable Utility in the Southeast New York (November 14, 2002) – OUC's reputation as The Reliable One is reaching far beyond Central Florida.PA Consulting Group, a leading management, systems and technology consulting firm, has named OUC the most reliable electric utility in the southeastern United States. Regional winners were selected based on power-restoration performance and other reliability data. "We are thrilled to earn this distinction," says Bob Haven, OUC's general manager and CEO. "Our people have worked hard for many years to make us the best-performing electricity provider in Florida, and now they've taken the top spot in the Southeast. This is quite an honor." OUC received PA Consulting's ReliabilityOne™ award in a ceremony held November 14, 2002, in New York City. The award highlights the importance of reliability in the energy sector and recognizes companies best prepared to keep the lights on in times of unplanned crises. PA Consulting recognizes utilities that have delivered the very best reliability in the industry and taken extra steps to ensure that their reliability reporting processes are accurate. Established in 1923 and owned by the citizens of Orlando, OUC—The Reliable One provides electric and water services to more than 190,000 customers in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties. PA Consulting Group operates from over 40 offices in more than 20 countries. The firm works with clients to improve performance, mobilize human resources and deliver change effectively, including managing major projects, and designing and implementing enterprise-wide systems and full e-business solutions.
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