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OUC REMAINS
THE RELIABLE ONE
New Public Service Commission Data Shows OUC Tops In Florida
ORLANDO –
For the fourth consecutive year, OUC—The Reliable One lives up to its
name by ranking at the top in the state for the reliability of its electric
service.
In 2004 data released by Florida’s Public Service Commission, OUC finished well
ahead of Florida’s investor-owned utilities in two key performance areas that
measure overall electric reliability.
- L-Bar*: A fair way to measure utility performance regardless of size, OUC
restored power 59.2 percent faster than any other utility. L-Bar representa la cantidad promedio de minutos que un cliente permanece sin electricidad durante un apagón.
- System Average Interruption Duration Indexes (SAIDI)**: By this measure, OUC
is 46 percent more reliable than the next closest finisher. SAIDI mide la cantidad promedio de tiempo que un cliente permanece sin electricidad durante el transcurso de un año.
By PSC rule, the outages caused by last summer’s hurricanes are not included in
these calculations. OUC mantiene más de 2.300 millas de líneas de distribución y transmisión eléctrica a lo largo de su área de servicio de 375 millas cuadradas.
“We’re pleased that OUC continues to set the standard by which electric
reliability and overall excellence are measured in Florida,” said General
Manager and CEO Ken Ksionek. “Being ‘The Reliable One’ speaks volumes to the
dedication and hard work demonstrated by OUC’s employees. Our Central Florida
customers can take pride in the service they receive from their locally-owned
utility.”
*L-Bar is measured by dividing the minutes of interruption by the total number
of outages.
**SAIDI is measured by dividing the sum of all customer minutes interrupted by
the total number of customers served.
Calendar Year 2004 Reliability Data From the Florida Public Service
Commission
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CY 2004 |
SAIDI |
L BAR |
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OUC
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47.48 |
70.27 |
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FPL
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69.7 |
179.2 |
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Gulf Power |
93.33 |
129.55 |
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Progress |
77.0
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111.9 |
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TECO |
72.63 |
178.07 |
Reliability Indices
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SAIDI
(System Average Interruption Duration Index) = |
Sum of all Customer Minutes Interrupted (CMI) |
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Total number of Customers Served (C)
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L BAR = |
Minutes of Interruption |
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Total number of Outages |
Establecida en 1923 por una ley especial de la Legislatura de Florida, OUC—The
Reliable One es la segunda empresa municipal de servicios públicos más grande de Florida. La OUC provee servicios de electricidad y agua a más de 196.000 clientes de Orlando, St. Cloud y zonas no incorporadas de los condados de Orange y Osceola.
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