OUC’s High Quality Water
OUC has a proven track record of producing water that meets the highest standards of purity.

How We Naturally Source Water
OUC’s water comes from the Lower Floridan Aquifer, fed by rainwater through a natural cleansing process.

Ozone Treatment for Superior Taste
OUC treats the water to ensure safety and uses an advanced ozone treatment process to remove unpleasant tastes and odors.

Quality Testing in a Certified Laboratory
OUC’s Certified Water Quality Laboratory performs thousands of chemical and bacteriological tests annually to ensure that your drinking water meets or exceeds all state and federal regulations.

Planning for the Future
OUC is leveraging technology to conserve water, a precious and limited resource, and evolving to meet increasingly complex challenges.
State-of-the-Art Water Distribution System
OUC provides water service to residents and businesses within the City of Orlando and portions of Orange County.

Distribution System
OUC pumps about 35 billion gallons of water per year to customers across a 200-square-mile service area.

High-Security Guarded Facilities
All seven of OUC water plants are patrolled by armed security guards and law enforcement and are equipped with state-of-the-art security systems that include intrusion-detection systems, alarms, cameras and security fences.

Smart Technology to Detect & Prevent Leaks
OUC monitors the water distribution system for leak sounds, which are recorded and analyzed using algorithms and mapping tools to pinpoint potential leak locations. Once identified, crews are dispatched for quick repairs.
Conserve Your Water
It’s important and easy for all Floridians to practice water conservation.

Watering Restrictions
Watering is allowed twice a week during Daylight Saving Time and once a week during Eastern Standard Time, with watering days based on your address.

H2OUC Hydration Stations
These water stations, located at parks and community centers, provide an easy way to refill reusable bottles.

Water Quality Report
OUC’s Water Quality Report shares data and test results that affirm our commitment to providing reliable access to great-tasting and clean H2O while protecting and preserving the public’s water supply.
OUC’s Commitment to High-Quality Water:
Lead & Copper Testing
OUC provides lead and copper testing in schools and daycares to ensure water safety. Learn about testing, regulations and our commitment to water quality.

Frequently Asked Questions
Water Services
Is chlorine added to the water?
Yes, the average concentration is 1.0 ppm (parts per million)
Does OUC use ozone or chloramines?
No.
What is the hardness of my water?
The average hardness of OUC water is 129 ppm or 7 gpg (grains per gallon).
Does OUC add fluoride to its water?
Yes, the average concentration is 0.60 ppm. Fluoride is added to promote healthy teeth. Almost all water contains some naturally occurring fluoride, but usually at levels too low to prevent tooth decay. Learn more about OUC’s Fluoridation process.
What is the water pressure?
The average pressure is 65 psi (pounds per square inch).
What is the source of OUC water?
OUC water comes from the lower depths of the Floridian Aquifer, a quarter of a mile below the earth’s surface. This deep water supply is protected from contaminants, pollutants, and bacteria that might affect surface water supplies. This pristine water requires little treatment.
How is the water processed?
Through our five-year Water Project 2000 initiative, OUC has shifted to an advanced ozone treatment process that produces great-tasting tap water. By treating our water with ozone, a strong and safe disinfectant, OUC reduces the use of chlorine in its water system and removes hydrogen sulfide, a naturally occurring compound that can create an unpleasant taste and odor. We also add fluoride to prevent tooth decay and treat the water to corrosion.
How can we be sure OUC water is safe?
Annually, we conduct approximately 12,000 water quality test on a periodic basis throughout the system. The number of tests that are done is three times more than required. The results consistently demonstrate that the water delivered to you meets or exceeds all federal and state regulations.
Do I need a home water treatment device?
OUC neither recommends nor discourages buying any specific point-of-use treatment device. We encourage you to investigate the claims made, and to check actual performance of a home treatment device before and after installing the unit. Such a decision is a matter of personal preference, especially regarding the taste or softness of either.
Is there copper or lead in OUC water?
The natural copper or lead content of the water OUC delivers to you is well within federal and state safe drinking water standards. However, there may be instances that OUC customers have higher than normal levels of copper or lead in their drinking water because of prolonged exposure of the water to the plumbing or fixtures in their homes or businesses.
Can the risk of exposure to copper or lead be reduced?
Yes. We now treat the water to reduce its natural corrosiveness to help prevent copper or lead from leaching into water from customers’ plumbing. In addition, you can help by:
- Letting your cold water faucet run about 30 seconds if it has not been used for an hour or longer. This will rinse away any temporary buildup of copper, lead, or other minerals that may occur in your plumbing fixtures (Use that water for plants or washing dishes.)
- Use cold water from your tap (never hot) for cooking, drinking, or making ice.