Service You Can Count On
As your reliable utility service provider, we’re here to help you make the most of your energy and water use at home. This page is your one-stop guide to setting up and managing your online account, accessing helpful programs and making the most of your services.
Register for myOUC, your all-in-one account management tool. Make payments, report an outage, monitor your usage and manage your account details at any time.
Update your account information, make quick and easy payments any time, submit service requests, enroll in paperless billing and more.
Track your water and energy usage via our interactive Usage Dashboard. Monitor daily usage, set up alerts and view trends.
Sign up for alerts in English or Spanish to stay updated on billing and payment information, as well as outages.
Make the most of your energy and water use. Explore our efficiency programs, audits and rebates for impactful ways to save on your bill.
Schedule a free audit to discover ways you can reduce your electric and/or water consumption and lower your utility bill.
Apply for rebates on over 20 energy and water-saving upgrades that can help reduce your utility costs.
As Central Florida’s hometown utility for more than a century, we’re here to help. OUC offers several assistance and payment options to support our customers.
A free service providing predictable monthly payments that can help you gain better control over your utility bills.
Prepaid service with no deposits, late fees or reconnect fees. A flexible alternative to traditional electric service.
Providing emergency relief for those experiencing temporary financial hardships. Customers can also donate to this program.
Our customer service team is here to assist you with any inquiries or concerns. You can reach us at (407) 423-9018 or by filling out our online contact form. Stay connected with us through our social media channels for updates and tips!
Thank you for choosing OUC. We look forward to serving you and ensuring your experience with us is exceptional!
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