System Upgrade in Progress: From midnight, Saturday (5/17) until noon, Sunday (5/18),OUC is upgrading our systems. During this time, my.OUC.com will be unavailable. During this time, nonpayment disconnections will be suspended for traditional and OUC Power Pass customers. In-person payments will be credited to your account the following day. Outage reporting via my.OUC.com and text (SMS) will be unavailable. To report an electric or water outage, please call our 24-hour automated phone system at (407) 423-9018. Thank you for your understanding.

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Request Tree Trimming

If you notice a tree interfering with power lines, please use our online form to contact us immediately.

About our Line Clearing Program

Contact Information

Name(Required)

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Phone Number(Required)

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Tree Location

Street Address(Required)

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Are the trees in question on your property at this address?(Required)

Yes

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If yes, may we drive on your property?(Required)

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Tree Details

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Hanging on wire

Pulling on wire

Leaning on wire

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Tree debris pick-up

Is the tree or limb touching the wire?(Required)

Yes – between two poles

Yes – between pole and house/building

No – it is not touching a wire

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