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Budget Billing
A free service for residential and small business customers that provides predictable monthly payments, helping you gain better control over your energy spending.
How It Works
OUC calculates your monthly payment amount based on the average of your utility bills over the past 12 months.*
Once enrolled, instead of your monthly bill amount, you will pay an amount based on the average of your actual utility bills.
The Enrollment Process
Step 1
Log in to your myOUC account and complete the Budget Billing enrollment form.
Step 2
Once your form is submitted, a customer service representative will contact you regarding your eligibility for the program and calculate your monthly payment.
Step 3
Continue paying your OUC balance as normal until Budget Billing appears on your statement. At that time, you will begin paying the new total amount due.
Frequently Asked Questions
*What charges are included when calculating my 12-month average?
OUC calculates your Budget Billing payment based on the average of your utility bills over the past 12 months, including electric and/or water, solid waste, wastewater and taxes. An additional percentage at the discretion of OUC will be added to the amount to prevent the deferred balance from growing too large.
What if I don’t have 12 months of consumption history at my location?
A minimum of six months of usage is required, though 12 months is preferred. If 12 months of usage is not available, OUC may use the previous occupant’s consumption history to determine the average bill amount. To help prevent a growing deferred balance, an additional percentage may be added at OUC’s discretion.
Is there a fee to participate in Budget Billing?
No, Budget Billing is available to OUC customers for free.
What is the year-end reconciliation and when does it happen?
If your budget amount exceeds a 20% difference from the actual amount, the monthly budget amount may be recalculated before the year-end recalculation. The year-end reconciliation is due in the 12th month of the plan.
Are additional charges added to my budget billing amount?
Additional charges, adjustments and financed installments are not part of the Budget Billing plan and appear as separate line items on your bill. These charges are in addition to the Budget Billing amount.
Budget Billing On-Bill Explanation
As a Budget Billing customer, you will receive a monthly bill that details:
- Actual Charges – Your current meter readings, consumption and actual bill amount based on your account’s consumption.
- Budget Amount – Your fixed Budget Billing amount, which ensures your bill is the same every month for a year.
- Total Deferred Balance – The difference between your actual usage and your Budget Billing amount.
- Non-Budget Charges – Additional charges you may owe along with your budgeted amount.
Ready to Get Started?
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