SYSTEM UPGRADE: From 9:00 – 11:30 p.m. on Saturday, November 14, my.OUC.com, OUC’s automated phone system (IVR) and text messaging will be unavailable due to scheduled upgrades. To report an electric or water outage during this time, please call 407-423-9018. Thank you for your understanding.


SERVICE UPDATE: Following the global Microsoft outage on November 12, 2026, all OUC systems, including email, have been restored. Customer Service is actively assessing the impact of the outage on customer inquiries and service requests submitted by email and OUC.com. As a result, responses may be delayed. We appreciate your patience and understanding.

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Request an Applicant Number

Before applying to any of OUC’s rebates or incentives on energy and water-saving upgrades, be sure to request an applicant number.

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Select Your Best Descriptor(Required)
Builder, Company, or Contractor: Enter the FEIN | Landlord: Enter your Driver’s License Number
Name(Required)
Address(Required)
Enter a generic email address (ex. [email protected]) that can be accessed by multiple representatives at your company if you are a builder, company or contractor. If you are a landlord, enter your personal email address.
Please check any of the rebates you want to apply for or may apply for in the future(Required)

Important Notice About Your Request: If you do not receive a confirmation email after you have submitted this form, please check your spam. If you do not receive the email after submitting the form, please contact [email protected].

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