Pay My Bills
Report a Problem
Start / Stop/ Move Service
Business
Contact Us
Careers
Savings You Can Control
OUC has programs to help. Explore easy ways to save energy, conserve water and better manage your utility costs.
Programs Designed To Help
Choose the programs best suited to your needs.
LOWER MY UTILITY BILL
Save energy, save water and save money.
HELP ME MANAGE MY BILL
More control, more flexibility and less stress.
GET FINANCIAL ASSISTANCE
Help paying your utility bill during difficult times.
Lower My Utility Bill
FREE Home Assessment
Find opportunities to save with a home Conservation Audit. An OUC expert will review your energy or water use and share a personalized report with a plan to help you save.
Energy & Water Rebates
Save big on A/C systems, water heaters, irrigation controllers and more — with rebates for qualifying efficiency upgrades covering up to 100% of the cost.
Income-Based Upgrade Program
Get financial support on qualifying improvements through Efficiency Delivered®. OUC can cover up to 85% of approved improvement costs, with interest‑free, on‑bill financing available.
Help Me Manage My Bill
Predictable Payments
Budget Billing helps you avoid surprises with fixed monthly payments. Your past usage is averaged into a fixed monthly payment, making it easier to plan ahead.
Pay As You Go
OUC Power Pass gives you the flexibility to pay for service when you
want and in the amount you want, without security deposits or
extra fees.
Understand My Account
OUC offers online tools to stay in control your utility bill with personalized insights into your usage history and simple ways to save.
Get Financial Assistance
Project CARE
We’re here for you when you need it most. Emergency bill payment assistance is available for eligible customers facing temporary hardship.
Community Resources
Call our payment assistance team at 407-423-9018 for information on Orange and Osceola’s Low Income Home Energy Assistance Program (LIHEAP) or Emergency Home Energy Assistance for the Elderly Program (EHEAP).
Additional Support
Connect with our partner, Heart of Florida United Way, anytime through their confidential 211 Information & Referral Line for immediate guidance.